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Easy Return
You can return this item within 7 days.
ABOUT THE PRODUCT:
Visibly define and lift with this powerful face mask duo.
Rediscover youthful radiance in just one application.
Rediscover youthful radiance in just one application.
Instantly revitalize with ReNeura Technology++™.
The essence-rich sheet mask combines with a unique jawline-lifting mask to visibly improve signs of aging: wrinkles, dullness, and sagging. Skin is fully nourished for a lifted, tighter, more radiant look.
MASK 1:
Targets the root cause of wrinkles and dark spots which leads to a lifted and even-toned look youthful skin.
MASK 2:
Physically lifts the facial contours to visibly define and sculp the face line.
SKIN TYPE: Normal, Dry, Oily, and Combination
SKIN CONCERN: AntiAging
RESULTS:
Visibly improves facial contours and dullness in just 10 minutes*.
Your skin looks like :
Visibly nourished and brighten after 1 use**,
Lift and firm in 4 weeks**.
*Clinical test on 31 volunteers.
**Self-evaluation by 117 volunteers.
Dermatologist-tested, ophthalmologist-tested***
***For mask 1
1.Apply Mask 1 to the whole face, adjusting it to fit along the entire face and jawline.
2.Remove the protective film from Mask 2, and place the indented edge along the lower lip. Stretch both sides and hang the mask openings over the ears. Adjust the mask until it fits over the jawline.
3.Remove masks after 10 minutes. Gently blend remaining essence into the skin and lightly press it over the entire face.
Next Day Delivery:
- Orders placed before cutoff times will be delivered the next business day.
- Normal Working Days: Orders before 4:00 PM.
- Ramadan Working Hours: Orders before 2:00 PM.
- Orders placed after cutoff will be processed the following day (may result in 48-hour delivery).
- Subject to stock availability and valid delivery addresses.
- Engraved or customized items may require an extra 24–48 hours.
Standard Delivery:
- Delivery timeframe: 1–3 business days (may vary by location).
- Delivery charges and estimated timeframes shown before order confirmation.
- Delays will be communicated and rescheduled where possible.
- Orders on weekends/public holidays processed next business day.
- Customized/engraved items may require additional processing time.
- If no one is available to receive delivery, you can schedule a new date or collect from courier.
Click & Collect:
Order online and pick up from selected store locations:
- Faces City Centre Almaza
- Faces Mohandesen
- Faces Mall of Egypt
- Faces D5
- In-Stock Items: Ready within 1 hour.
- Out-of-Stock Items:
- Weekdays: Next business day
- Weekends: Up to 2 business days
- Order Confirmation: You will receive a "Ready for Collection" email before visiting the store.
- Cash on Delivery (COD): 20 EGP service fee.
- Next Day Delivery:
- Orders above 10,000 EGP: Free
- Orders below 10,000 EGP: 70 EGP
- Standard Delivery:
- Orders above 4,000 EGP: Free
- Orders below 4,000 EGP: 50 EGP
- Delivery charges displayed at checkout before confirmation.
If your order does not arrive within the expected timeframe, please contact our Customer Service:
- Phone: 0020224800598 (Mon–Fri, 09:00 AM – 09:00 PM)
- Email: Support@Faces.com
If no one is available to receive the order, you can:
- Schedule a new delivery date, or
- Receive instructions to collect your order from the courier company.
Yes, you can ship your order to a different address than your billing address. During checkout, you will be able to enter and select both billing and shipping addresses.
- Customers may return purchased items within 14 days from the invoice date.
- Accessories, makeup, and personalized items are non-returnable/exchangeable.
- Engraved items cannot be returned.
- Items must be unused, unopened, in original packaging, with original price tags intact.
- The original purchase invoice must be presented.
- Refunds will be processed via the original payment method.
- Items purchased during promotions or online must be exchanged via the same channel.
- Customers may return/exchange products within 30 days if a clear manufacturing defect is detected.
- Original purchase invoice must be presented.
- Refunds will be processed via the original payment method.
- Original invoice must be retained; no duplicate will be issued.
- Acceptance of returns/exchanges is subject to inspection by the Faces team.
- Contact us via your account on the website → “Contact Us” section.
- Product value will be refunded (excluding shipping fees).
- If return is due to Faces’ error, return shipping costs will also be covered.
- Credit card / bank transfer refunds: within 30 days from receipt of returned product by Faces.
- Delivery fees are non-refundable for returned orders.
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