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Easy Return
You can return this item within 7 days.
Take control of time with Bio-performance Skin Filler, an inseparable night & day duo serum that harnesses Shiseido's most futuristic technology inspired by aesthetic procedures.
Instant filler benefits at home for a skin that looks 5 years younger & volumized in just 1 day*
Based on over 30 years of expertise in Hyaluronic Acid, the MolecuShift technology enables high molecular weight hyaluronic acid to penetrate the skin while maintaining its full hydrating and volumizing power.
This futuristic technology pushes skin up from within for an instant bouncy skin and less visible deep wrinkles.
STEP 1 INFILL SERUM NIGHT
Contains compacted high molecular weight Hyaluronic Acid so that it can penetrate intensely** into the skin during the night
STEP 2 FULL EXPANSION SERUM DAY
Re-expands high molecular weight Hyaluronic Acid molecules bringing out skin's volume from the inside.
Test Proven results in just 1 day:
The skin feels volumized & bouncy.*
Fine lines & deep wrinkles are less visible.*
For all skin types. Dermatologist-tested. Refills available
*Consumer test on 110 women.**in superior layers of epidermis
●Apply 1 pum of infill serum at night after ultimune and follow the appropriate moisturizer
●Apply 1 pump of full expansion serum in the mornin after ultimune and follow with the appropriate moisturizer
●Bio-performance skin filler can be used with any skincare ritual
●When used as part of the J-beauty ritual apply as the last serum before moisturizer
Next Day Delivery:
- Orders placed before cutoff times will be delivered the next business day.
- Normal Working Days: Orders before 4:00 PM.
- Ramadan Working Hours: Orders before 2:00 PM.
- Orders placed after cutoff will be processed the following day (may result in 48-hour delivery).
- Subject to stock availability and valid delivery addresses.
- Engraved or customized items may require an extra 24–48 hours.
Standard Delivery:
- Delivery timeframe: 1–3 business days (may vary by location).
- Delivery charges and estimated timeframes shown before order confirmation.
- Delays will be communicated and rescheduled where possible.
- Orders on weekends/public holidays processed next business day.
- Customized/engraved items may require additional processing time.
- If no one is available to receive delivery, you can schedule a new date or collect from courier.
Click & Collect:
Order online and pick up from selected store locations:
- Faces City Centre Almaza
- Faces Mohandesen
- Faces Mall of Egypt
- Faces D5
- In-Stock Items: Ready within 1 hour.
- Out-of-Stock Items:
- Weekdays: Next business day
- Weekends: Up to 2 business days
- Order Confirmation: You will receive a "Ready for Collection" email before visiting the store.
- Cash on Delivery (COD): 20 EGP service fee.
- Next Day Delivery:
- Orders above 10,000 EGP: Free
- Orders below 10,000 EGP: 70 EGP
- Standard Delivery:
- Orders above 4,000 EGP: Free
- Orders below 4,000 EGP: 50 EGP
- Delivery charges displayed at checkout before confirmation.
If your order does not arrive within the expected timeframe, please contact our Customer Service:
- Phone: 0020224800598 (Mon–Fri, 09:00 AM – 09:00 PM)
- Email: Support@Faces.com
If no one is available to receive the order, you can:
- Schedule a new delivery date, or
- Receive instructions to collect your order from the courier company.
Yes, you can ship your order to a different address than your billing address. During checkout, you will be able to enter and select both billing and shipping addresses.
- Customers may return purchased items within 14 days from the invoice date.
- Accessories, makeup, and personalized items are non-returnable/exchangeable.
- Engraved items cannot be returned.
- Items must be unused, unopened, in original packaging, with original price tags intact.
- The original purchase invoice must be presented.
- Refunds will be processed via the original payment method.
- Items purchased during promotions or online must be exchanged via the same channel.
- Customers may return/exchange products within 30 days if a clear manufacturing defect is detected.
- Original purchase invoice must be presented.
- Refunds will be processed via the original payment method.
- Original invoice must be retained; no duplicate will be issued.
- Acceptance of returns/exchanges is subject to inspection by the Faces team.
- Contact us via your account on the website → “Contact Us” section.
- Product value will be refunded (excluding shipping fees).
- If return is due to Faces’ error, return shipping costs will also be covered.
- Credit card / bank transfer refunds: within 30 days from receipt of returned product by Faces.
- Delivery fees are non-refundable for returned orders.
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