Easy Return
You can return this item within 7 days.
Effective Magic Retinol Cream is a powerful anti-wrinkle solution designed to specifically target deep lines, lift sagging skin, and enhance firmness while offering robust antioxidant protection. Infused with 14 potent ingredients, this advanced formula amplifies the efficacy of retinol in reducing wrinkles and boosting collagen and elastin production. The result is visibly strengthened and tightened skin tissues, promoting a firmer and more lifted complexion. Additionally, this antioxidant-rich cream enhances blood circulation and shields against free radicals and sun damage, crucial factors in preventing the formation of wrinkles.Targets Deep Wrinkles: This cream utilizes 1% retinol, a renowned anti-aging ingredient, to stimulate collagen production, leading to a significant reduction in the depth and appearance of wrinkles. Q10 and Peptides complement retinol's effects by further enhancing skin elasticity and strength, resulting in a smoother, more youthful complexion.Lifts and Firms: Marine Elastin and Peptide Complex work synergistically to lift sagging skin and improve firmness. These ingredients promote skin cell regeneration and boost the skin's structural integrity, leading to a more sculpted and defined appearance.Antioxidant protection: The inclusion of potent antioxidants such as Ginseng, Rosemary, and Pomegranate ensures that your skin is well-protected from free radical damage. These ingredients work together to prevent oxidative stress, which can accelerate the aging process.Enhances Skin Barrier and Hydration: Hyaluronic Acid and Niacinamide reinforce the skin's natural moisture barrier, ensuring long-lasting hydration. This combination not only plumps the skin but also reduces fine lines, giving the skin a refreshed and revitalized look. The cream also contains Vitamin E and Sea Buckthorn, which are rich in antioxidants and help soothe the skin while protecting against environmental stressors.
Next Day Delivery:
- Orders placed before cutoff times will be delivered the next business day.
- Normal Working Days: Orders before 4:00 PM.
- Ramadan Working Hours: Orders before 2:00 PM.
- Orders placed after cutoff will be processed the following day (may result in 48-hour delivery).
- Subject to stock availability and valid delivery addresses.
- Engraved or customized items may require an extra 24–48 hours.
Standard Delivery:
- Delivery timeframe: 1–3 business days (may vary by location).
- Delivery charges and estimated timeframes shown before order confirmation.
- Delays will be communicated and rescheduled where possible.
- Orders on weekends/public holidays processed next business day.
- Customized/engraved items may require additional processing time.
- If no one is available to receive delivery, you can schedule a new date or collect from courier.
Click & Collect:
Order online and pick up from selected store locations:
- Faces City Centre Almaza
- Faces Mohandesen
- Faces Mall of Egypt
- Faces D5
- In-Stock Items: Ready within 1 hour.
- Out-of-Stock Items:
- Weekdays: Next business day
- Weekends: Up to 2 business days
- Order Confirmation: You will receive a "Ready for Collection" email before visiting the store.
- Cash on Delivery (COD): 20 EGP service fee.
- Next Day Delivery:
- Orders above 10,000 EGP: Free
- Orders below 10,000 EGP: 70 EGP
- Standard Delivery:
- Orders above 4,000 EGP: Free
- Orders below 4,000 EGP: 50 EGP
- Delivery charges displayed at checkout before confirmation.
If your order does not arrive within the expected timeframe, please contact our Customer Service:
- Phone: 0020224800598 (Mon–Fri, 09:00 AM – 09:00 PM)
- Email: Support@Faces.com
If no one is available to receive the order, you can:
- Schedule a new delivery date, or
- Receive instructions to collect your order from the courier company.
Yes, you can ship your order to a different address than your billing address. During checkout, you will be able to enter and select both billing and shipping addresses.
- Customers may return purchased items within 14 days from the invoice date.
- Accessories, makeup, and personalized items are non-returnable/exchangeable.
- Engraved items cannot be returned.
- Items must be unused, unopened, in original packaging, with original price tags intact.
- The original purchase invoice must be presented.
- Refunds will be processed via the original payment method.
- Items purchased during promotions or online must be exchanged via the same channel.
- Customers may return/exchange products within 30 days if a clear manufacturing defect is detected.
- Original purchase invoice must be presented.
- Refunds will be processed via the original payment method.
- Original invoice must be retained; no duplicate will be issued.
- Acceptance of returns/exchanges is subject to inspection by the Faces team.
- Contact us via your account on the website → “Contact Us” section.
- Product value will be refunded (excluding shipping fees).
- If return is due to Faces’ error, return shipping costs will also be covered.
- Credit card / bank transfer refunds: within 30 days from receipt of returned product by Faces.
- Delivery fees are non-refundable for returned orders.









