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Easy Return
You can return this item within 7 days.
Redesigned for a quick and targeted stream application, the No.0 Intensive Bond Building Hair Treatment features an easy to use nozzle that primes the hair and delivers the highest concentration of the patented bond building technology of any OLAPLEX at home product. Use as the first step in a two-part at-home system with No.3 Hair Perfector (sold separately) to strengthen and repair all types of damaged hair.
Use the two-part system with N°.3 once a week or two to three times a week for damaged hair. Apply to dry hair, fully saturating each section. All hair types, especially for those with visible damage.
Olaplex is a popular brand of hair care products that are designed to protect and repair hair, particularly when it is subjected to damage from chemical treatments, heat styling, and other environmental factors. Olaplex products are known for their patented active ingredient, Bis-Aminopropyl Diglycol Dimaleate, which is intended to help strengthen and rebuild damaged hair.
The key benefits of Olaplex products include:
-Hair Repair: Olaplex is often used during chemical treatments, such as hair coloring or bleaching, to minimize damage and maintain the integrity of the hair's structure.
-Strength and Elasticity: It helps to increase the strength and elasticity of the hair, reducing breakage and split ends.
-Color Retention: Olaplex can help hair color last longer and appear more vibrant by repairing the hair shaft.
-Overall Hair Health: Regular use of Olaplex products can contribute to improved hair health and appearance, making it look shinier and feel smoother.
Olaplex products numbered from No. 0 to No. 7:
Olaplex No. 0: Intensive Bond Building Hair Treatment (Olaplex N°0) - This is often used as a pre-treatment before using Olaplex No. 3. It contains the highest concentration of Olaplex's patented active ingredient to prime the hair for deep repair.
Olaplex No. 1: Bond Multiplier (used in salons) - Olaplex No. 1 is typically used in professional salon settings during chemical processes like hair coloring or bleaching. It helps to minimize damage and strengthen hair bonds.
Olaplex No. 2: Bond Perfector (used in salons) - Olaplex No. 2 is applied in salons after Olaplex No. 1 to further repair and strengthen hair. It is part of the in-salon treatment process.
Olaplex No. 3: Hair Perfector (Olaplex N°3) - Olaplex No. 3 is a take-home treatment for consumers. It's designed to be used once a week to maintain and enhance the results achieved in the salon. It helps repair and strengthen the hair.
Olaplex No. 4: Bond Maintenance Shampoo (Olaplex N°4) - This is a shampoo designed to repair and protect hair while gently cleansing. It's suitable for all hair types.
Olaplex No. 5: Bond Maintenance Conditioner (Olaplex N°5) - This is a conditioner that complements the shampoo and continues to repair and hydrate the hair.
Olaplex No. 6: Bond Smoother (Olaplex N°6) - Olaplex No. 6 is a leave-in styling cream that helps reduce frizz, hydrate, and protect the hair from heat styling.
Olaplex No. 7: Bonding Oil (Olaplex N°7) - Olaplex No. 7 is a lightweight hair oil that provides heat protection, reduces frizz, and adds shine. It can be used on wet or dry hair.
Next Day Delivery:
- Orders placed before cutoff times will be delivered the next business day.
- Normal Working Days: Orders before 4:00 PM.
- Ramadan Working Hours: Orders before 2:00 PM.
- Orders placed after cutoff will be processed the following day (may result in 48-hour delivery).
- Subject to stock availability and valid delivery addresses.
- Engraved or customized items may require an extra 24–48 hours.
Standard Delivery:
- Delivery timeframe: 1–3 business days (may vary by location).
- Delivery charges and estimated timeframes shown before order confirmation.
- Delays will be communicated and rescheduled where possible.
- Orders on weekends/public holidays processed next business day.
- Customized/engraved items may require additional processing time.
- If no one is available to receive delivery, you can schedule a new date or collect from courier.
Click & Collect:
Order online and pick up from selected store locations:
- Faces City Centre Almaza
- Faces Mohandesen
- Faces Mall of Egypt
- Faces D5
- In-Stock Items: Ready within 1 hour.
- Out-of-Stock Items:
- Weekdays: Next business day
- Weekends: Up to 2 business days
- Order Confirmation: You will receive a "Ready for Collection" email before visiting the store.
- Cash on Delivery (COD): 20 EGP service fee.
- Next Day Delivery:
- Orders above 10,000 EGP: Free
- Orders below 10,000 EGP: 70 EGP
- Standard Delivery:
- Orders above 4,000 EGP: Free
- Orders below 4,000 EGP: 50 EGP
- Delivery charges displayed at checkout before confirmation.
If your order does not arrive within the expected timeframe, please contact our Customer Service:
- Phone: 0020224800598 (Mon–Fri, 09:00 AM – 09:00 PM)
- Email: Support@Faces.com
If no one is available to receive the order, you can:
- Schedule a new delivery date, or
- Receive instructions to collect your order from the courier company.
Yes, you can ship your order to a different address than your billing address. During checkout, you will be able to enter and select both billing and shipping addresses.
- Customers may return purchased items within 14 days from the invoice date.
- Accessories, makeup, and personalized items are non-returnable/exchangeable.
- Engraved items cannot be returned.
- Items must be unused, unopened, in original packaging, with original price tags intact.
- The original purchase invoice must be presented.
- Refunds will be processed via the original payment method.
- Items purchased during promotions or online must be exchanged via the same channel.
- Customers may return/exchange products within 30 days if a clear manufacturing defect is detected.
- Original purchase invoice must be presented.
- Refunds will be processed via the original payment method.
- Original invoice must be retained; no duplicate will be issued.
- Acceptance of returns/exchanges is subject to inspection by the Faces team.
- Contact us via your account on the website → “Contact Us” section.
- Product value will be refunded (excluding shipping fees).
- If return is due to Faces’ error, return shipping costs will also be covered.
- Credit card / bank transfer refunds: within 30 days from receipt of returned product by Faces.
- Delivery fees are non-refundable for returned orders.
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