THE FIRST SERUM-INFUSED VOLUMIZING MASCARA BY LANCÔME
Experience a revolutionary vision of mascara powered by Lancôme science: a breakthrough formula made of 91% active black balm & 8 revitalizing amino acids encapsulated in pure glass.
Instant sculptural volume. Stronger, fuller looking lashes in 4 weeks.
BENEFITS
-Instant, sculptural volume
-Revitalized lash anatomy over time
-All day wear of ever-soft lashes
-Gentle removal even with warm water
WHAT MAKES IT DIFFERENT
Discover a mascara like no other:
A Lash-loving formula, without any wax, powered by 91% active black balm and 8 revitalizing amino acids.
Activate this next generation formula upon 1st usage by fully opening the mascara and reinserting the brush 8 times to unleash full-bodied volume.
The ultra-soft vegetal origin fiber brush coats all lashes evenly and smoothly for volumized, luscious lashes.
9 out of 10 women adored the effortless removal even with just warm water.
Suitable for sensitive eyes.
GOOD FOR YOUR LASHES. GOOD FOR THE PLANET.
For the 1st time at Lancôme, a mascara envisioned in pure glass, crafted with 15% recycled glass. Art brought to life by historic French glass maker Pochet du Courval.
The innovative, ultra-soft brush is of 100% vegetal origin.
A recyclable mascara - the ultimate expression of a more sustainable luxury.
Next Day Delivery:
- Orders placed before cutoff times will be delivered the next business day.
- Normal Working Days: Orders before 4:00 PM.
- Ramadan Working Hours: Orders before 2:00 PM.
- Orders placed after cutoff will be processed the following day (may result in 48-hour delivery).
- Subject to stock availability and valid delivery addresses.
- Engraved or customized items may require an extra 24–48 hours.
Standard Delivery:
- Delivery timeframe: 1–3 business days (may vary by location).
- Delivery charges and estimated timeframes shown before order confirmation.
- Delays will be communicated and rescheduled where possible.
- Orders on weekends/public holidays processed next business day.
- Customized/engraved items may require additional processing time.
- If no one is available to receive delivery, you can schedule a new date or collect from courier.
Click & Collect:
Order online and pick up from selected store locations:
- Faces City Centre Almaza
- Faces Mohandesen
- Faces Mall of Egypt
- Faces D5
- In-Stock Items: Ready within 1 hour.
- Out-of-Stock Items:
- Weekdays: Next business day
- Weekends: Up to 2 business days
- Order Confirmation: You will receive a "Ready for Collection" email before visiting the store.
- Cash on Delivery (COD): 20 EGP service fee.
- Next Day Delivery:
- Orders above 10,000 EGP: Free
- Orders below 10,000 EGP: 70 EGP
- Standard Delivery:
- Orders above 4,000 EGP: Free
- Orders below 4,000 EGP: 50 EGP
- Delivery charges displayed at checkout before confirmation.
If your order does not arrive within the expected timeframe, please contact our Customer Service:
- Phone: 0020224800598 (Mon–Fri, 09:00 AM – 09:00 PM)
- Email: Support@Faces.com
If no one is available to receive the order, you can:
- Schedule a new delivery date, or
- Receive instructions to collect your order from the courier company.
Yes, you can ship your order to a different address than your billing address. During checkout, you will be able to enter and select both billing and shipping addresses.
- Customers may return purchased items within 14 days from the invoice date.
- Accessories, makeup, and personalized items are non-returnable/exchangeable.
- Engraved items cannot be returned.
- Items must be unused, unopened, in original packaging, with original price tags intact.
- The original purchase invoice must be presented.
- Refunds will be processed via the original payment method.
- Items purchased during promotions or online must be exchanged via the same channel.
- Customers may return/exchange products within 30 days if a clear manufacturing defect is detected.
- Original purchase invoice must be presented.
- Refunds will be processed via the original payment method.
- Original invoice must be retained; no duplicate will be issued.
- Acceptance of returns/exchanges is subject to inspection by the Faces team.
- Contact us via your account on the website → “Contact Us” section.
- Product value will be refunded (excluding shipping fees).
- If return is due to Faces’ error, return shipping costs will also be covered.
- Credit card / bank transfer refunds: within 30 days from receipt of returned product by Faces.
- Delivery fees are non-refundable for returned orders.











