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You can return this item within 7 days.
Indulge yourself in an essential revitalizing preparation ritual with Le Soin Noir Mousse Nettoyante and its exfoliating Konjac sponge application. This exceptional cleansing foam is infused with the extraordinary life force of Vital Algae and plankton extract in a delicate and creamy foam for a gentle cleansing experience. Revitalized and more supple, the skin seems instantly purified and refined, revealing a more luminous complexion.
AFTER APPLICATION
Users find their skin is perfectly cleansed, even with tenacious make-up*
Users find their skin is smoother and softer*
AFTER 7 DAYS
Users find their skin barrier is reinforced*
Users find their skin looks revitalized*
Users find their skin is more comfortable*
*Self-assessment by questionnaire. 43 adults of both genders from 27 to 59 years old, with normal, dry and mixed/oil skin types
1. After removing makeup, slightly moisten the face with lukewarm water and take a generous amount of the product.
Moisten your Konjac sponge.
2. Gently lather the product between the hands using a small amount of water until the cream transforms into a generous foam. Apply onto the face, avoiding the eye area.
3. Perform small circular movements using the moistened sponge that optimizes the cleansing ritual thanks to its gentle exfoliating action.
4. Rinse thoroughly with cool water to reveal perfectly clean and purified skin. Rinse the sponge well after use and leave it to air-dry.
The French fashion, accessories, and perfume brand Givenchy started in 1952 by Count Hubert de Givenchy. Began as actress Audrey Hepburn’s wardrobe and grew exponentially. Designer Givenchy stands at 180 fragrance variety. Being an old perfume house this brand has maintained its authentic touch through its scents. Browse through the luxurious collection just for you!
Next Day Delivery:
- Orders placed before cutoff times will be delivered the next business day.
- Normal Working Days: Orders before 4:00 PM.
- Ramadan Working Hours: Orders before 2:00 PM.
- Orders placed after cutoff will be processed the following day (may result in 48-hour delivery).
- Subject to stock availability and valid delivery addresses.
- Engraved or customized items may require an extra 24–48 hours.
Standard Delivery:
- Delivery timeframe: 1–3 business days (may vary by location).
- Delivery charges and estimated timeframes shown before order confirmation.
- Delays will be communicated and rescheduled where possible.
- Orders on weekends/public holidays processed next business day.
- Customized/engraved items may require additional processing time.
- If no one is available to receive delivery, you can schedule a new date or collect from courier.
Click & Collect:
Order online and pick up from selected store locations:
- Faces City Centre Almaza
- Faces Mohandesen
- Faces Mall of Egypt
- Faces D5
- In-Stock Items: Ready within 1 hour.
- Out-of-Stock Items:
- Weekdays: Next business day
- Weekends: Up to 2 business days
- Order Confirmation: You will receive a "Ready for Collection" email before visiting the store.
- Cash on Delivery (COD): 20 EGP service fee.
- Next Day Delivery:
- Orders above 10,000 EGP: Free
- Orders below 10,000 EGP: 70 EGP
- Standard Delivery:
- Orders above 4,000 EGP: Free
- Orders below 4,000 EGP: 50 EGP
- Delivery charges displayed at checkout before confirmation.
If your order does not arrive within the expected timeframe, please contact our Customer Service:
- Phone: 0020224800598 (Mon–Fri, 09:00 AM – 09:00 PM)
- Email: Support@Faces.com
If no one is available to receive the order, you can:
- Schedule a new delivery date, or
- Receive instructions to collect your order from the courier company.
Yes, you can ship your order to a different address than your billing address. During checkout, you will be able to enter and select both billing and shipping addresses.
- Customers may return purchased items within 14 days from the invoice date.
- Accessories, makeup, and personalized items are non-returnable/exchangeable.
- Engraved items cannot be returned.
- Items must be unused, unopened, in original packaging, with original price tags intact.
- The original purchase invoice must be presented.
- Refunds will be processed via the original payment method.
- Items purchased during promotions or online must be exchanged via the same channel.
- Customers may return/exchange products within 30 days if a clear manufacturing defect is detected.
- Original purchase invoice must be presented.
- Refunds will be processed via the original payment method.
- Original invoice must be retained; no duplicate will be issued.
- Acceptance of returns/exchanges is subject to inspection by the Faces team.
- Contact us via your account on the website → “Contact Us” section.
- Product value will be refunded (excluding shipping fees).
- If return is due to Faces’ error, return shipping costs will also be covered.
- Credit card / bank transfer refunds: within 30 days from receipt of returned product by Faces.
- Delivery fees are non-refundable for returned orders.
