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Easy Return
You can return this item within 7 days.
Your summer prep starts here. From refreshing skincare and glow-boosting makeup to lightweight hair and body essentials, this limited-edition edit is designed to keep you feeling fresh, radiant, and ready for every summer plan.
What’s inside:
- Patyka Detox Cleansing Foam – 50ml
A creamy, soap-free cleanser that gently removes impurities while leaving skin feeling fresh, soft, and comfortable.
- Mario Badescu Facial Spray with Aloe, Herbs and Rosewater – 29ml
A refreshing facial mist infused with aloe and rosewater to hydrate, soothe, and revive skin throughout the day.
- Treatude Madeca Essence Calming Pads – 130ml
Ultra-thin calming pads infused with a soothing essence to hydrate and comfort sensitive, heat-exposed skin.
- Sensai Double Moisturising Set – 7ml + 7ml
A luxurious two-step hydration ritual designed to leave skin silky-soft, nourished, and deeply moisturised.
- Augustinus Bader The Eye Patches – Single Sachet
Revitalising hydrogel eye patches that visibly refresh, smooth, and brighten tired under-eyes.
- Narciso Rodriguez All of Me Scented Hair Mist – 30ml
A radiant rose-and-musk hair mist that leaves hair delicately scented with every movement.
- Clarins Renew-Plus Body Serum – 100ml
A lightweight body serum that smooths skin texture while restoring softness and radiance.
How to use it:
Morning:
Start with the Patyka Detox Cleansing Foam to refresh and cleanse the skin. Follow with the Treatude Calming Pads for lightweight hydration and soothing care. Finish with the Sensai Double Moisturising Set to lock in moisture and prep skin for the day ahead.
Midday:
Refresh your skin anytime with the Mario Badescu Facial Spray for an instant boost of hydration and comfort. Add a few spritzes of the Narciso Rodriguez Hair Mist to keep hair smelling fresh through warm summer days.
Evening:
Unwind with the Augustinus Bader Eye Patches to refresh and brighten tired under-eyes after long summer days. Finish your routine with the Clarins Renew-Plus Body Serum for smoother, softer, and more radiant-looking skin.
Next Day Delivery:
- Orders placed before cutoff times will be delivered the next business day.
- Normal Working Days: Orders before 4:00 PM.
- Ramadan Working Hours: Orders before 2:00 PM.
- Orders placed after cutoff will be processed the following day (may result in 48-hour delivery).
- Subject to stock availability and valid delivery addresses.
- Engraved or customized items may require an extra 24–48 hours.
Standard Delivery:
- Delivery timeframe: 1–3 business days (may vary by location).
- Delivery charges and estimated timeframes shown before order confirmation.
- Delays will be communicated and rescheduled where possible.
- Orders on weekends/public holidays processed next business day.
- Customized/engraved items may require additional processing time.
- If no one is available to receive delivery, you can schedule a new date or collect from courier.
Click & Collect:
Order online and pick up from selected store locations:
- Faces City Centre Almaza
- Faces Mohandesen
- Faces Mall of Egypt
- Faces D5
- In-Stock Items: Ready within 1 hour.
- Out-of-Stock Items:
- Weekdays: Next business day
- Weekends: Up to 2 business days
- Order Confirmation: You will receive a "Ready for Collection" email before visiting the store.
- Cash on Delivery (COD): 20 EGP service fee.
- Next Day Delivery:
- Orders above 10,000 EGP: Free
- Orders below 10,000 EGP: 70 EGP
- Standard Delivery:
- Orders above 4,000 EGP: Free
- Orders below 4,000 EGP: 50 EGP
- Delivery charges displayed at checkout before confirmation.
If your order does not arrive within the expected timeframe, please contact our Customer Service:
- Phone: 0020224800598 (Mon–Fri, 09:00 AM – 09:00 PM)
- Email: Support@Faces.com
If no one is available to receive the order, you can:
- Schedule a new delivery date, or
- Receive instructions to collect your order from the courier company.
Yes, you can ship your order to a different address than your billing address. During checkout, you will be able to enter and select both billing and shipping addresses.
- Customers may return purchased items within 14 days from the invoice date.
- Accessories, makeup, and personalized items are non-returnable/exchangeable.
- Engraved items cannot be returned.
- Items must be unused, unopened, in original packaging, with original price tags intact.
- The original purchase invoice must be presented.
- Refunds will be processed via the original payment method.
- Items purchased during promotions or online must be exchanged via the same channel.
- Customers may return/exchange products within 30 days if a clear manufacturing defect is detected.
- Original purchase invoice must be presented.
- Refunds will be processed via the original payment method.
- Original invoice must be retained; no duplicate will be issued.
- Acceptance of returns/exchanges is subject to inspection by the Faces team.
- Contact us via your account on the website → “Contact Us” section.
- Product value will be refunded (excluding shipping fees).
- If return is due to Faces’ error, return shipping costs will also be covered.
- Credit card / bank transfer refunds: within 30 days from receipt of returned product by Faces.
- Delivery fees are non-refundable for returned orders.
