WhatsApp
Phone
Email
out of selected
Easy Return
You can return this item within 7 days.
A moisture makeover for lips: levelled-up moisture, swipe after swipe. pH-adaptive colour. Plumping and shine.
Skincare for your lips. With HydraBarrier Infusion and fruit oils, this hyaluronic acid lip balm delivers levelled-up moisture, swipe after swipe.
• Strengthens the delicate lip barrier. Helps insulate from moisture loss.
• More swipes mean more moisture.
Custom-Tinted Glow: “Your Lips But Better”
pH lip balm: each colourful shade is uniquely flattering, with a tint that self-adapts when activated by your personal pH.
- 1
OCTYLDODECANOL - POLYBUTENE - RICINUS COMMUNIS (CASTOR) SEED OIL - DIPENTAERYTHRITYL HEXAHYDROXYSTEARATE/HEXASTEARATE/HEXAROSINATE - SYNTHETIC WAX - DIISOSTEARYL MALATE - GLYCERYL BEHENATE/EICOSADIOATE - MICROCRYSTALLINE WAX\CERA MICROCRISTALLINA\CIRE MICROCRISTALLINE - HDI/TRIMETHYLOL HEXYLLACTONE CROSSPOLYMER - SODIUM HYALURONATE - PRUNUS AVIUM (SWEET CHERRY) SEED OIL - CARICA PAPAYA (PAPAYA) SEED OIL - BUTYLENE GLYCOL - HYDROGENATED CASTOR OIL - SILICA - CALCIUM SODIUM BOROSILICATE - CALCIUM ALUMINUM BOROSILICATE - TIN OXIDE - CITRIC ACID - VP/HEXADECENE COPOLYMER - FRAGRANCE (PARFUM) - PRUNUS ARMENIACA (APRICOT) KERNEL OIL - VANILLIN - BENZALDEHYDE - CARVONE - TOCOPHERYL ACETATE - PENTAERYTHRITYL TETRA-DI-T-BUTYL HYDROXYHYDROCINNAMATE - [+/- MICA - TITANIUM DIOXIDE (CI 77891) - IRON OXIDES (CI 77491) - IRON OXIDES (CI 77492) - IRON OXIDES (CI 77499) - BISMUTH OXYCHLORIDE (CI 77163) - BRONZE POWDER (CI 77400) - COPPER POWDER (CI 77400) - MANGANESE VIOLET (CI 77742) - ORANGE 5 (CI 45370) - RED 6 (CI 15850) - RED 7 (CI 15850) - RED 21 (CI 45380) - RED 27 (CI 45410) - RED 30 (CI 73360) - YELLOW 5 (CI 19140) - BLUE 1 LAKE (CI 42090) - RED 7 LAKE (CI 15850) - RED 22 LAKE (CI 45380) - RED 28 LAKE (CI 45410) - RED 30 LAKE (CI 73360) - RED 33 LAKE (CI 17200) - YELLOW 5 LAKE (CI 19140) - YELLOW 6 LAKE (CI 15985)]
Next Day Delivery:
- Orders placed before cutoff times will be delivered the next business day.
- Normal Working Days: Orders before 4:00 PM.
- Ramadan Working Hours: Orders before 2:00 PM.
- Orders placed after cutoff will be processed the following day (may result in 48-hour delivery).
- Subject to stock availability and valid delivery addresses.
- Engraved or customized items may require an extra 24–48 hours.
Standard Delivery:
- Delivery timeframe: 1–3 business days (may vary by location).
- Delivery charges and estimated timeframes shown before order confirmation.
- Delays will be communicated and rescheduled where possible.
- Orders on weekends/public holidays processed next business day.
- Customized/engraved items may require additional processing time.
- If no one is available to receive delivery, you can schedule a new date or collect from courier.
Click & Collect:
Order online and pick up from selected store locations:
- Faces City Centre Almaza
- Faces Mohandesen
- Faces Mall of Egypt
- Faces D5
- In-Stock Items: Ready within 1 hour.
- Out-of-Stock Items:
- Weekdays: Next business day
- Weekends: Up to 2 business days
- Order Confirmation: You will receive a "Ready for Collection" email before visiting the store.
- Cash on Delivery (COD): 20 EGP service fee.
- Next Day Delivery:
- Orders above 10,000 EGP: Free
- Orders below 10,000 EGP: 70 EGP
- Standard Delivery:
- Orders above 4,000 EGP: Free
- Orders below 4,000 EGP: 50 EGP
- Delivery charges displayed at checkout before confirmation.
If your order does not arrive within the expected timeframe, please contact our Customer Service:
- Phone: 0020224800598 (Mon–Fri, 09:00 AM – 09:00 PM)
- Email: Support@Faces.com
If no one is available to receive the order, you can:
- Schedule a new delivery date, or
- Receive instructions to collect your order from the courier company.
Yes, you can ship your order to a different address than your billing address. During checkout, you will be able to enter and select both billing and shipping addresses.
- Customers may return purchased items within 14 days from the invoice date.
- Accessories, makeup, and personalized items are non-returnable/exchangeable.
- Engraved items cannot be returned.
- Items must be unused, unopened, in original packaging, with original price tags intact.
- The original purchase invoice must be presented.
- Refunds will be processed via the original payment method.
- Items purchased during promotions or online must be exchanged via the same channel.
- Customers may return/exchange products within 30 days if a clear manufacturing defect is detected.
- Original purchase invoice must be presented.
- Refunds will be processed via the original payment method.
- Original invoice must be retained; no duplicate will be issued.
- Acceptance of returns/exchanges is subject to inspection by the Faces team.
- Contact us via your account on the website → “Contact Us” section.
- Product value will be refunded (excluding shipping fees).
- If return is due to Faces’ error, return shipping costs will also be covered.
- Credit card / bank transfer refunds: within 30 days from receipt of returned product by Faces.
- Delivery fees are non-refundable for returned orders.
