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You can return this item within 7 days.
Sauvage Face Cleanser and Mask is the Dior daily face cleanser that can also be used as a purifying mask.
Composed of 85%* natural-origin ingredients, this face cleanser is infused with cactus extract known for its exfoliating properties. Once emulsified, its foam rids the skin of impurities without drying it out. Worn for 1 minute as a face mask, it purifies the pores.
The woody and aromatic notes of Sauvage unfurl in a texture that leaves the skin noticeably fresh and comfortable, for a true moment of sensory pleasure.
* Amount calculated based on the ISO 16128-1 and ISO 16128-2 standard. Water percentage included. The remaining 15% of ingredients contribute to the formula’s performance, sensory appeal and stability.
ِAPPLICATION:
-CLEANSER
Once or twice a day, work the product into a lather in the palm of your hand with a little water, then apply to damp skin and rinse.
-MASK
Once or twice a week, work the product into a lather with the fingertips before applying to the face. Leave for 1 minute, then rinse. Complete your Sauvage routine with Sauvage Moisturizer for Face and Beard, followed by your favorite Sauvage fragrance.
Dior refers to Christian Dior, a prestigious and influential French fashion house founded by the fashion designer Christian Dior in 1946. The House of Dior is renowned for its haute couture clothing, ready-to-wear collections, accessories, perfumes, cosmetics, and more.
Dior is known for its beauty and fragrance lines. The brand has created iconic fragrances such as "J'adore" and "Miss Dior." Dior's cosmetics are celebrated for their high-quality formulations and innovative product offerings.
Dior has been led by several notable creative directors, including Christian Dior himself.
Dior is synonymous with luxury, style, and timeless elegance. It is revered for its contributions to beauty and fragrance and continues to be a symbol of prestige and sophistication in the world of high fashion.
Next Day Delivery:
- Orders placed before cutoff times will be delivered the next business day.
- Normal Working Days: Orders before 4:00 PM.
- Ramadan Working Hours: Orders before 2:00 PM.
- Orders placed after cutoff will be processed the following day (may result in 48-hour delivery).
- Subject to stock availability and valid delivery addresses.
- Engraved or customized items may require an extra 24–48 hours.
Standard Delivery:
- Delivery timeframe: 1–3 business days (may vary by location).
- Delivery charges and estimated timeframes shown before order confirmation.
- Delays will be communicated and rescheduled where possible.
- Orders on weekends/public holidays processed next business day.
- Customized/engraved items may require additional processing time.
- If no one is available to receive delivery, you can schedule a new date or collect from courier.
Click & Collect:
Order online and pick up from selected store locations:
- Faces City Centre Almaza
- Faces Mohandesen
- Faces Mall of Egypt
- Faces D5
- In-Stock Items: Ready within 1 hour.
- Out-of-Stock Items:
- Weekdays: Next business day
- Weekends: Up to 2 business days
- Order Confirmation: You will receive a "Ready for Collection" email before visiting the store.
- Cash on Delivery (COD): 20 EGP service fee.
- Next Day Delivery:
- Orders above 10,000 EGP: Free
- Orders below 10,000 EGP: 70 EGP
- Standard Delivery:
- Orders above 4,000 EGP: Free
- Orders below 4,000 EGP: 50 EGP
- Delivery charges displayed at checkout before confirmation.
If your order does not arrive within the expected timeframe, please contact our Customer Service:
- Phone: 0020224800598 (Mon–Fri, 09:00 AM – 09:00 PM)
- Email: Support@Faces.com
If no one is available to receive the order, you can:
- Schedule a new delivery date, or
- Receive instructions to collect your order from the courier company.
Yes, you can ship your order to a different address than your billing address. During checkout, you will be able to enter and select both billing and shipping addresses.
- Customers may return purchased items within 14 days from the invoice date.
- Accessories, makeup, and personalized items are non-returnable/exchangeable.
- Engraved items cannot be returned.
- Items must be unused, unopened, in original packaging, with original price tags intact.
- The original purchase invoice must be presented.
- Refunds will be processed via the original payment method.
- Items purchased during promotions or online must be exchanged via the same channel.
- Customers may return/exchange products within 30 days if a clear manufacturing defect is detected.
- Original purchase invoice must be presented.
- Refunds will be processed via the original payment method.
- Original invoice must be retained; no duplicate will be issued.
- Acceptance of returns/exchanges is subject to inspection by the Faces team.
- Contact us via your account on the website → “Contact Us” section.
- Product value will be refunded (excluding shipping fees).
- If return is due to Faces’ error, return shipping costs will also be covered.
- Credit card / bank transfer refunds: within 30 days from receipt of returned product by Faces.
- Delivery fees are non-refundable for returned orders.
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