Le Baume Démaquillant Exceptional cleansing oil balm 150ml Face Wash & Cleanser (150ml)
6900 EGP
Enriched with micro-nutrients from the Rose de Granville, the new Dior Prestige cleansing balm removes makeup from the skin while respecting its sensitivity. Its rich rose wax texture transforms into a cleansing oil that envelops the skin, while melting away impurities and traces of the most stubborn makeup.
Upon contact with water, the cleansing oil transforms into a silky milk that rinses away effortlessly. Its glycerin-rich formula protects skin hydration, leaving the skin incredibly soft, supple, comfortable and luminous.
Apply Dior Prestige cleansing balm morning and night to the face, eyes, and lips. Skin that is cleansed, supple, and comfortable. A balm-to-oil that transforms into a silky milk upon contact with water. This balm’s efficacy observed by women:
- Skin is softer +31%*
- Skin is more comfortable: +36%*
- Skin seems nourished: + 25%*
Women noticed perfectly and gently cleansed skin, perfect elimination of even the most stubborn makeup traces, and hydrated skin.
* Self assessment by scoring, 32 women, 4 weeks.
1. Take out a generous, pea-sized amount of the balm. Smooth evenly over the face.
2. Massage with your hands using deep, broad, circular motions from the center of the face outwards until the texture transforms into an oil.
3. Delicately apply a small amount of balm to your eyelids. Close your eyes and massage them using a circular motion, gradually moving downwards to the lashes to remove makeup.
4. Emulsify the oil with a little warm water until it transforms into a milk.
Next Day Delivery:
- Orders placed before cutoff times will be delivered the next business day.
- Normal Working Days: Orders before 4:00 PM.
- Ramadan Working Hours: Orders before 2:00 PM.
- Orders placed after cutoff will be processed the following day (may result in 48-hour delivery).
- Subject to stock availability and valid delivery addresses.
- Engraved or customized items may require an extra 24–48 hours.
Standard Delivery:
- Delivery timeframe: 1–3 business days (may vary by location).
- Delivery charges and estimated timeframes shown before order confirmation.
- Delays will be communicated and rescheduled where possible.
- Orders on weekends/public holidays processed next business day.
- Customized/engraved items may require additional processing time.
- If no one is available to receive delivery, you can schedule a new date or collect from courier.
Click & Collect:
Order online and pick up from selected store locations:
- Faces City Centre Almaza
- Faces Mohandesen
- Faces Mall of Egypt
- Faces D5
- In-Stock Items: Ready within 1 hour.
- Out-of-Stock Items:
- Weekdays: Next business day
- Weekends: Up to 2 business days
- Order Confirmation: You will receive a "Ready for Collection" email before visiting the store.
- Cash on Delivery (COD): 20 EGP service fee.
- Next Day Delivery:
- Orders above 10,000 EGP: Free
- Orders below 10,000 EGP: 70 EGP
- Standard Delivery:
- Orders above 4,000 EGP: Free
- Orders below 4,000 EGP: 50 EGP
- Delivery charges displayed at checkout before confirmation.
If your order does not arrive within the expected timeframe, please contact our Customer Service:
- Phone: 0020224800598 (Mon–Fri, 09:00 AM – 09:00 PM)
- Email: Support@Faces.com
If no one is available to receive the order, you can:
- Schedule a new delivery date, or
- Receive instructions to collect your order from the courier company.
Yes, you can ship your order to a different address than your billing address. During checkout, you will be able to enter and select both billing and shipping addresses.
- Customers may return purchased items within 14 days from the invoice date.
- Accessories, makeup, and personalized items are non-returnable/exchangeable.
- Engraved items cannot be returned.
- Items must be unused, unopened, in original packaging, with original price tags intact.
- The original purchase invoice must be presented.
- Refunds will be processed via the original payment method.
- Items purchased during promotions or online must be exchanged via the same channel.
- Customers may return/exchange products within 30 days if a clear manufacturing defect is detected.
- Original purchase invoice must be presented.
- Refunds will be processed via the original payment method.
- Original invoice must be retained; no duplicate will be issued.
- Acceptance of returns/exchanges is subject to inspection by the Faces team.
- Contact us via your account on the website → “Contact Us” section.
- Product value will be refunded (excluding shipping fees).
- If return is due to Faces’ error, return shipping costs will also be covered.
- Credit card / bank transfer refunds: within 30 days from receipt of returned product by Faces.
- Delivery fees are non-refundable for returned orders.



