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Easy Return
You can return this item within 7 days.
Smart Magic Eye Cream is our advanced 4-in-1 formula designed to target the 4 primary concerns of the eye area: wrinkles, dark circles, puffiness, and dehydration. This potent formula features Retinol, four types of Peptides, Caffeine, and is enriched with 11 additional active ingredients, all powered by our SESH COMPLEX.Anti-Wrinkle: At its core is Retinol a that encourages skin cell turnover, reducing the appearance of fine lines and 4 types of Peptides that act as messengers, signaling the skin to produce more collagen, the protein responsible for maintaining skin elasticity. Kojic Acid, helps fade age spots and fine lines and Sea Buckthorn Oil aids in skin regeneration and reinforces the skin's natural barrier, diminishing the depth of wrinkles. Hyaluronic Acid and Algae further enhance this formula by deeply hydrating the skin, resulting in a plumper, smoother complexion.Dark Circle Treatment: Retinol accelerates cellular renewal and assists in reducing hyperpigmentation. 4 types of Peptides work to stimulate collagen and elastin production while addressing uneven skin tone. EGCG helps mitigate inflammation and rejuvenate the skin. Kojic Acid and Sea Buckthorn Oil further diminish pigmentation issues, while Caffeine and Matcha serve as anti-inflammatory agents, enhancing microcirculation. The inclusion of Vitamin E, Algae, Rosemary, and Pomegranate collectively contributes to the skin's brightening and textural improvements.De-puff: The 4 types of Peptides fortify the skin's integrity, enhancing firmness and elasticity. EGCG anti-inflammatory properties help reduce puffiness. Sea Buckthorn Oil's antioxidant and essential fatty acid content nourish and calm the skin while Caffeine and Matcha enhance blood circulation reducing swelling. Rosemary, Calendula & Panthenol facilitate skin repair, promoting a rejuvenated appearance.Hydrate and Plump: The 4 types of Peptides increase collagen production and reinforce the skin's moisture-retaining capabilities. EGCG delivers robust antioxidant advantages and combats moisture loss. Sea Buckthorn Oil contributes essential fatty acids that sustain optimal skin hydration levels. Hyaluronic Acid attracts and retains water molecules while Vitamin E, Algae, Calendula, Pomegranate, and Panthenol collectively provide vital hydration and nourishment. Cautions; Not suitable during pregnancy Not suitable during breastfeeding
Next Day Delivery:
- Orders placed before cutoff times will be delivered the next business day.
- Normal Working Days: Orders before 4:00 PM.
- Ramadan Working Hours: Orders before 2:00 PM.
- Orders placed after cutoff will be processed the following day (may result in 48-hour delivery).
- Subject to stock availability and valid delivery addresses.
- Engraved or customized items may require an extra 24–48 hours.
Standard Delivery:
- Delivery timeframe: 1–3 business days (may vary by location).
- Delivery charges and estimated timeframes shown before order confirmation.
- Delays will be communicated and rescheduled where possible.
- Orders on weekends/public holidays processed next business day.
- Customized/engraved items may require additional processing time.
- If no one is available to receive delivery, you can schedule a new date or collect from courier.
Click & Collect:
Order online and pick up from selected store locations:
- Faces City Centre Almaza
- Faces Mohandesen
- Faces Mall of Egypt
- Faces D5
- In-Stock Items: Ready within 1 hour.
- Out-of-Stock Items:
- Weekdays: Next business day
- Weekends: Up to 2 business days
- Order Confirmation: You will receive a "Ready for Collection" email before visiting the store.
- Cash on Delivery (COD): 20 EGP service fee.
- Next Day Delivery:
- Orders above 10,000 EGP: Free
- Orders below 10,000 EGP: 70 EGP
- Standard Delivery:
- Orders above 4,000 EGP: Free
- Orders below 4,000 EGP: 50 EGP
- Delivery charges displayed at checkout before confirmation.
If your order does not arrive within the expected timeframe, please contact our Customer Service:
- Phone: 0020224800598 (Mon–Fri, 09:00 AM – 09:00 PM)
- Email: Support@Faces.com
If no one is available to receive the order, you can:
- Schedule a new delivery date, or
- Receive instructions to collect your order from the courier company.
Yes, you can ship your order to a different address than your billing address. During checkout, you will be able to enter and select both billing and shipping addresses.
- Customers may return purchased items within 14 days from the invoice date.
- Accessories, makeup, and personalized items are non-returnable/exchangeable.
- Engraved items cannot be returned.
- Items must be unused, unopened, in original packaging, with original price tags intact.
- The original purchase invoice must be presented.
- Refunds will be processed via the original payment method.
- Items purchased during promotions or online must be exchanged via the same channel.
- Customers may return/exchange products within 30 days if a clear manufacturing defect is detected.
- Original purchase invoice must be presented.
- Refunds will be processed via the original payment method.
- Original invoice must be retained; no duplicate will be issued.
- Acceptance of returns/exchanges is subject to inspection by the Faces team.
- Contact us via your account on the website → “Contact Us” section.
- Product value will be refunded (excluding shipping fees).
- If return is due to Faces’ error, return shipping costs will also be covered.
- Credit card / bank transfer refunds: within 30 days from receipt of returned product by Faces.
- Delivery fees are non-refundable for returned orders.
