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You can return this item within 7 days.
Revitalized, luminized skin. For uncompromised beauty. Vital-Perfection brings you a breakthrough in skincare technology, combining the natural powers of botanical roots, leaves and flowers with Shiseido's advanced skin science. With this potent fusion of elements, your ideal skin is revealed―full vibrant and resilient, with an even, youthfully bright tone. Beyond anti-aging. Beyond whitening. When aging signs such as wrinkles, loss of resilience, dark spots and dullness appear at the same time, they accentuate each other, causing a less youthful look overall. Vital-Perfection focuses on the common root cause of age-related concerns and discoloration problems―aged proteins―for unprecedented results. Shiseido VP8: fusing the natural powers of botanicals with state-of-the-art science. VP8 is a revolutionary ingredient complex that blends vital plant extracts with the effective whitening ingredient 4MSK. Its multifaceted approach* suppresses the degeneration of aged proteins**, reducing their ability to damage skin, and restoring the skin's vitality**. VP8 makes Vital-Perfection an all-encompassing solution for signs of aging such as wrinkles, loss of resilience, dark spots and dull, yellow tone. Skin becomes youthfully bright and resilient, and glows with vitality. With new confidence in your skin, your beauty becomes more perfect than you ever thought possible. Calm your mind, and deepen your skin's beauty. Bringing pleasure to the senses can enhance your youthful look. Comforting textures and a gentle, relaxing fragrance based on the elegant floral scents of lily, rose and jasmine combine in Vital-Perfection for an overall beautifying effect. For best results, regular use of the full Vital-Perfection skincare regimen is recommended.A cleanser that lathers into a rich, creamy foam to remove skin-damaging impurities and excess surface cells that cause signs of visible aging. Refines skin texture for a smooth, supple and visibly clear complexion. Contains granules which includes hyaluronic acid. A hydrating lotion that activates natural skin functions to improve various signs of visible aging. Contains effective ingredients that promote skin's renewal**, which slows with age. Enhances softness and clarity as it plumps skin with lasting moisture. A moisturizing emulsion that activates functions in the skin to improve various signs of aging. Revitalizes skin that has become thin and toughened with age, and increases its elasticity. Provides rich long-lasting moisture, for deeply resilient skin that is smooth to the touch.
Next Day Delivery:
- Orders placed before cutoff times will be delivered the next business day.
- Normal Working Days: Orders before 4:00 PM.
- Ramadan Working Hours: Orders before 2:00 PM.
- Orders placed after cutoff will be processed the following day (may result in 48-hour delivery).
- Subject to stock availability and valid delivery addresses.
- Engraved or customized items may require an extra 24–48 hours.
Standard Delivery:
- Delivery timeframe: 1–3 business days (may vary by location).
- Delivery charges and estimated timeframes shown before order confirmation.
- Delays will be communicated and rescheduled where possible.
- Orders on weekends/public holidays processed next business day.
- Customized/engraved items may require additional processing time.
- If no one is available to receive delivery, you can schedule a new date or collect from courier.
Click & Collect:
Order online and pick up from selected store locations:
- Faces City Centre Almaza
- Faces Mohandesen
- Faces Mall of Egypt
- Faces D5
- In-Stock Items: Ready within 1 hour.
- Out-of-Stock Items:
- Weekdays: Next business day
- Weekends: Up to 2 business days
- Order Confirmation: You will receive a "Ready for Collection" email before visiting the store.
- Cash on Delivery (COD): 20 EGP service fee.
- Next Day Delivery:
- Orders above 10,000 EGP: Free
- Orders below 10,000 EGP: 70 EGP
- Standard Delivery:
- Orders above 4,000 EGP: Free
- Orders below 4,000 EGP: 50 EGP
- Delivery charges displayed at checkout before confirmation.
If your order does not arrive within the expected timeframe, please contact our Customer Service:
- Phone: 0020224800598 (Mon–Fri, 09:00 AM – 09:00 PM)
- Email: Support@Faces.com
If no one is available to receive the order, you can:
- Schedule a new delivery date, or
- Receive instructions to collect your order from the courier company.
Yes, you can ship your order to a different address than your billing address. During checkout, you will be able to enter and select both billing and shipping addresses.
- Customers may return purchased items within 14 days from the invoice date.
- Accessories, makeup, and personalized items are non-returnable/exchangeable.
- Engraved items cannot be returned.
- Items must be unused, unopened, in original packaging, with original price tags intact.
- The original purchase invoice must be presented.
- Refunds will be processed via the original payment method.
- Items purchased during promotions or online must be exchanged via the same channel.
- Customers may return/exchange products within 30 days if a clear manufacturing defect is detected.
- Original purchase invoice must be presented.
- Refunds will be processed via the original payment method.
- Original invoice must be retained; no duplicate will be issued.
- Acceptance of returns/exchanges is subject to inspection by the Faces team.
- Contact us via your account on the website → “Contact Us” section.
- Product value will be refunded (excluding shipping fees).
- If return is due to Faces’ error, return shipping costs will also be covered.
- Credit card / bank transfer refunds: within 30 days from receipt of returned product by Faces.
- Delivery fees are non-refundable for returned orders.
