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Easy Return
You can return this item within 7 days.
Powerful ways to glow
- Exfoliates: Helps promote skin’s natural surface cell turnover to reveal fresher-looking, smoother-feeling skin. Exfoliation is known to help other ingredients absorb more easily.
- Hydrates: Plumps up skin with hydration.
- Brightens: Helps boost skin’s glow.
Lightweight, milky texture
This refreshing, hydrating serum sinks right into skin. Layers well with moisturiser and under makeup.
Results
- 100% had a boost in skin radiance.*
- 97% show an instant boost in hydration.*
- 93% say skin feels smoother.**
- 93% say the product is gentle and non-irritating.***
- 91% agree this product pairs well with my moisturizer.****
*Testing on 31 women after using the product once.
**Consumer testing on 165 women after 2 weeks of product use.
***Consumer testing on 165 women after 1 week of product use.
****Consumer testing on 105 women after 2 weeks of product use.
Key Ingredients
- 5% lactic acid: Helps exfoliate dulling dead skin cells, helping actives to better sink in.
- Hyaluronic acid: This hyaluronic acid serum is moisture-binding ingredient helps infuse skin with plumping hydration.
- Vitamin C: This vitamin C serum helps brighten the look of skin.
Formula Facts
- Dermatologist tested
- Safe for sensitive skin
- Tested on all skin tones
- Allergy tested
- Fragrance free
- Non-comedogenic
Free Of
- Fragrance
- Oil
- Sodium lauryl sulfate
- Sodium laureth sulfate
- Drying alcohol
Hyaluronic acid, 5% lactic acid, Vitamin C
Next Day Delivery:
- Orders placed before cutoff times will be delivered the next business day.
- Normal Working Days: Orders before 4:00 PM.
- Ramadan Working Hours: Orders before 2:00 PM.
- Orders placed after cutoff will be processed the following day (may result in 48-hour delivery).
- Subject to stock availability and valid delivery addresses.
- Engraved or customized items may require an extra 24–48 hours.
Standard Delivery:
- Delivery timeframe: 1–3 business days (may vary by location).
- Delivery charges and estimated timeframes shown before order confirmation.
- Delays will be communicated and rescheduled where possible.
- Orders on weekends/public holidays processed next business day.
- Customized/engraved items may require additional processing time.
- If no one is available to receive delivery, you can schedule a new date or collect from courier.
Click & Collect:
Order online and pick up from selected store locations:
- Faces City Centre Almaza
- Faces Mohandesen
- Faces Mall of Egypt
- Faces D5
- In-Stock Items: Ready within 1 hour.
- Out-of-Stock Items:
- Weekdays: Next business day
- Weekends: Up to 2 business days
- Order Confirmation: You will receive a "Ready for Collection" email before visiting the store.
- Cash on Delivery (COD): 20 EGP service fee.
- Next Day Delivery:
- Orders above 10,000 EGP: Free
- Orders below 10,000 EGP: 70 EGP
- Standard Delivery:
- Orders above 4,000 EGP: Free
- Orders below 4,000 EGP: 50 EGP
- Delivery charges displayed at checkout before confirmation.
If your order does not arrive within the expected timeframe, please contact our Customer Service:
- Phone: 0020224800598 (Mon–Fri, 09:00 AM – 09:00 PM)
- Email: Support@Faces.com
If no one is available to receive the order, you can:
- Schedule a new delivery date, or
- Receive instructions to collect your order from the courier company.
Yes, you can ship your order to a different address than your billing address. During checkout, you will be able to enter and select both billing and shipping addresses.
- Customers may return purchased items within 14 days from the invoice date.
- Accessories, makeup, and personalized items are non-returnable/exchangeable.
- Engraved items cannot be returned.
- Items must be unused, unopened, in original packaging, with original price tags intact.
- The original purchase invoice must be presented.
- Refunds will be processed via the original payment method.
- Items purchased during promotions or online must be exchanged via the same channel.
- Customers may return/exchange products within 30 days if a clear manufacturing defect is detected.
- Original purchase invoice must be presented.
- Refunds will be processed via the original payment method.
- Original invoice must be retained; no duplicate will be issued.
- Acceptance of returns/exchanges is subject to inspection by the Faces team.
- Contact us via your account on the website → “Contact Us” section.
- Product value will be refunded (excluding shipping fees).
- If return is due to Faces’ error, return shipping costs will also be covered.
- Credit card / bank transfer refunds: within 30 days from receipt of returned product by Faces.
- Delivery fees are non-refundable for returned orders.
