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You can return this item within 7 days.
ABOUT THE FRAGRANCE:
FRAGRANCE FAMILY:
Floral
KEYNOTES:
Freedom, lightness and femininity: these are the principles on which Chloe was founded in Paris more than 60 years ago.
Today Chloé’s vision of romantic, effortless chic lives in ready-to-wear, accessories, and fragrances.
An irresistible essence that intensifies the signature Chloé fragrance.
Today Chloé’s vision of romantic, effortless chic lives in ready-to-wear, accessories, and fragrances.
An irresistible essence that intensifies the signature Chloé fragrance.
Floral
KEYNOTES:
Damascena rose, Centifolia Rose (Absolute), Patchouli (Essence)
The intensity and depth of the Damascena rose, already present in the original fragrance, is increased and combined with an absolute of Centifolia rose from Grasse.
While vanilla absolute unfurls its round, velvety facets, a touch of patchouli adds character.
ABOUT THE BOTTLE:While vanilla absolute unfurls its round, velvety facets, a touch of patchouli adds character.
The Chloé signature is more captivating than ever.
The fragrance is enclosed in a modern, delicately pleated bottle.
Dipped in 24 carat gold, the collar is graced with a delicate hand-tied ribbon set with gold thread.
The fragrance is enclosed in a modern, delicately pleated bottle.
Dipped in 24 carat gold, the collar is graced with a delicate hand-tied ribbon set with gold thread.
Spritz the women's perfume on your wrists and neck.
Don't rub, let it dry naturally.
Feel free to gently mist your skin and clothes in the morning.
Store the bottle in a cool, dark and dry place.
This luxurious beauty line, inspired by the brand's iconic fashion creations, celebrates the essence of femininity with a collection of elegant perfumes and exquisite makeup, empowering individuals to radiate natural beauty and timeless allure.
Next Day Delivery:
- Orders placed before cutoff times will be delivered the next business day.
- Normal Working Days: Orders before 4:00 PM.
- Ramadan Working Hours: Orders before 2:00 PM.
- Orders placed after cutoff will be processed the following day (may result in 48-hour delivery).
- Subject to stock availability and valid delivery addresses.
- Engraved or customized items may require an extra 24–48 hours.
Standard Delivery:
- Delivery timeframe: 1–3 business days (may vary by location).
- Delivery charges and estimated timeframes shown before order confirmation.
- Delays will be communicated and rescheduled where possible.
- Orders on weekends/public holidays processed next business day.
- Customized/engraved items may require additional processing time.
- If no one is available to receive delivery, you can schedule a new date or collect from courier.
Click & Collect:
Order online and pick up from selected store locations:
- Faces City Centre Almaza
- Faces Mohandesen
- Faces Mall of Egypt
- Faces D5
- In-Stock Items: Ready within 1 hour.
- Out-of-Stock Items:
- Weekdays: Next business day
- Weekends: Up to 2 business days
- Order Confirmation: You will receive a "Ready for Collection" email before visiting the store.
- Cash on Delivery (COD): 20 EGP service fee.
- Next Day Delivery:
- Orders above 10,000 EGP: Free
- Orders below 10,000 EGP: 70 EGP
- Standard Delivery:
- Orders above 4,000 EGP: Free
- Orders below 4,000 EGP: 50 EGP
- Delivery charges displayed at checkout before confirmation.
If your order does not arrive within the expected timeframe, please contact our Customer Service:
- Phone: 0020224800598 (Mon–Fri, 09:00 AM – 09:00 PM)
- Email: Support@Faces.com
If no one is available to receive the order, you can:
- Schedule a new delivery date, or
- Receive instructions to collect your order from the courier company.
Yes, you can ship your order to a different address than your billing address. During checkout, you will be able to enter and select both billing and shipping addresses.
- Customers may return purchased items within 14 days from the invoice date.
- Accessories, makeup, and personalized items are non-returnable/exchangeable.
- Engraved items cannot be returned.
- Items must be unused, unopened, in original packaging, with original price tags intact.
- The original purchase invoice must be presented.
- Refunds will be processed via the original payment method.
- Items purchased during promotions or online must be exchanged via the same channel.
- Customers may return/exchange products within 30 days if a clear manufacturing defect is detected.
- Original purchase invoice must be presented.
- Refunds will be processed via the original payment method.
- Original invoice must be retained; no duplicate will be issued.
- Acceptance of returns/exchanges is subject to inspection by the Faces team.
- Contact us via your account on the website → “Contact Us” section.
- Product value will be refunded (excluding shipping fees).
- If return is due to Faces’ error, return shipping costs will also be covered.
- Credit card / bank transfer refunds: within 30 days from receipt of returned product by Faces.
- Delivery fees are non-refundable for returned orders.
