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Wella Professionals
Ultimate Repair Shampoo Shampoo (250ml)

(250ml)
300116929168
Out of Stock

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Discover the ULTIMATE REPAIR lightweight cream shampoo from Wella Professionals—the ultimate daily shampoo for damaged hair that delivers a smooth and healthy hair feel. Formulated with Metal Purifier technology, it helps remove impurities that can cause hair damage. Powered by Alpha Hydroxy Acid (AHA) to rebuild the inside strength of the hair and Omega 9 to replenish the outer barrier of damaged hair. Instant repair for all hair types.

Next Day Delivery:
  • Orders placed before cutoff times will be delivered the next business day.
  • Normal Working Days: Orders before 4:00 PM.
  • Ramadan Working Hours: Orders before 2:00 PM.
  • Orders placed after cutoff will be processed the following day (may result in 48-hour delivery).
  • Subject to stock availability and valid delivery addresses.
  • Engraved or customized items may require an extra 24–48 hours.
Standard Delivery:
  • Delivery timeframe: 1–3 business days (may vary by location).
  • Delivery charges and estimated timeframes shown before order confirmation.
  • Delays will be communicated and rescheduled where possible.
  • Orders on weekends/public holidays processed next business day.
  • Customized/engraved items may require additional processing time.
  • If no one is available to receive delivery, you can schedule a new date or collect from courier.
Click & Collect:

Order online and pick up from selected store locations:

  • Faces City Centre Almaza
  • Faces Mohandesen
  • Faces Mall of Egypt
  • Faces D5
  • In-Stock Items: Ready within 1 hour.
  • Out-of-Stock Items:
    • Weekdays: Next business day
    • Weekends: Up to 2 business days
  • Order Confirmation: You will receive a "Ready for Collection" email before visiting the store.
  • Cash on Delivery (COD): 20 EGP service fee.
  • Next Day Delivery:
    • Orders above 10,000 EGP: Free
    • Orders below 10,000 EGP: 70 EGP
  • Standard Delivery:
    • Orders above 4,000 EGP: Free
    • Orders below 4,000 EGP: 50 EGP
  • Delivery charges displayed at checkout before confirmation.

If your order does not arrive within the expected timeframe, please contact our Customer Service:

  • Phone: 0020224800598 (Mon–Fri, 09:00 AM – 09:00 PM)
  • Email: Support@Faces.com

If no one is available to receive the order, you can:

  • Schedule a new delivery date, or
  • Receive instructions to collect your order from the courier company.

Yes, you can ship your order to a different address than your billing address. During checkout, you will be able to enter and select both billing and shipping addresses.

  • Customers may return purchased items within 14 days from the invoice date.
  • Accessories, makeup, and personalized items are non-returnable/exchangeable.
  • Engraved items cannot be returned.
  • Items must be unused, unopened, in original packaging, with original price tags intact.
  • The original purchase invoice must be presented.
  • Refunds will be processed via the original payment method.
  • Items purchased during promotions or online must be exchanged via the same channel.
  • Customers may return/exchange products within 30 days if a clear manufacturing defect is detected.
  • Original purchase invoice must be presented.
  • Refunds will be processed via the original payment method.
  • Original invoice must be retained; no duplicate will be issued.
  • Acceptance of returns/exchanges is subject to inspection by the Faces team.
  • Contact us via your account on the website → “Contact Us” section.
  • Product value will be refunded (excluding shipping fees).
  • If return is due to Faces’ error, return shipping costs will also be covered.
  • Credit card / bank transfer refunds: within 30 days from receipt of returned product by Faces.
  • Delivery fees are non-refundable for returned orders.
Have a question?
CONTACT US
Our customer service team are more than happy to assist you!

Ratings & Reviews

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Why Shoppers love It

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Recent Reviews
5
6 days ago
Wonderful repair hair mask- a must have!
(This review was collected as part of a promotion.) This Wella repair hair mask (Step 2) is amazing product. My daughter has many cheerleading competitions and has damaged and split ends by the end of the cheer season. We used this mask once a week and after using the Wella repair shampoo (Step 1) we kept the mask in for 3-5 mins . It’s velvety texture is great yet hair don’t feel heavy, greasy but smooth and shiny after using. It’s easy to rinse and doesn’t leave any residue. You gotta use this product! We used it now for about a month and half , and the results are amazing . Attached are also before and after photos . Highly recommend to use it with the Wella repair shampoo and conditioner .
Originally posted on influenster.com
5
1 year ago
Magic in a bottle
[This review was collected as part of a promotion.] High quality ingredients as you would expect from a brand like Wella. I also loved how the bottle has a QR code you can scan to learn more about the product. Additionally the packaging has recycling information. The packaging is detail but not overwhelming. This product had been very effective and I have used is as part of my routine using both this product (step 3) followed by step 4. The spray has a water like consistency- but don’t let this fool you. It is honestly magic on hair. My hair feels smoother and has been much easier to handle and I have noticed less fly away hairs. The scent is as if you have been on a trip to the salon.
Originally posted on influenster.com
5
1 year ago
Great treatment for dry damaged hair
[This review was collected as part of a promotion.] I have a really long colour treated hair, which always required some extra TLC to look healthy and lively. However, after last colouring of my whole length hair, it became extremely dry, damaged, fragile and prone to breakage, hard to detangle and brush. It just looked dead. But I wasn’t ready to cut 25cm of my hair. Since using Wella Professionals Care Ultimate Repair Leave-In Cream, in combination with Wella Professionals Care Ultimate Repair Miracle Hair Rescue Spray, my hair was visually transformed. It looks soft and ultra-silky on touch. It really nourished and repaired the damaged length. I am using it twice a week, after every wash, applying 4 pumps (as my hair is waist length) on towel-dried hair from lengths till ends, without rinsing.
Originally posted on influenster.com
5
3 days ago
I use this as soon as I wash my hair
(This review was collected as part of a promotion.) This entire line has become my new go to, I use every step in the set, but this one is definitely one of my favorites, I feel like it just pulls everything together, all the frizz and makes my hair really shiny. The smell is a definite bonus, it smells really good and I get compliments on my hair both how it looks and smells. The product absorbs really well into my hair and doesn’t make it look greasy or sticky or heavy. I can still smell my hair the next day and I find that it is easier to style. Very cute red packaging.
Originally posted on influenster.com
5
26 days ago
Amazing Conditioner
(This review was collected as part of a promotion.) This is the Ultimate Repair Conditioner it has a very rich creamy texture. It is lightweight and is easy to comb through and smoothes without weighing my hair down. It has a beautiful floral fruity fragrance. The scent notes are peony and rose to start and then bergamot and apple whike ending with the base notes of soft musk, warm amber and rich cashmere wood. There is no leftover residue or dryness once rinsed out. I use this conditioner every morning as my routine abd at night just before bed. My hair feesl soft, smooth and shiny after using this conditioner. I have more manageable and healthier hair detangling is a easy.
Originally posted on influenster.com
5
6 days ago
Product you didn’t know you need! A must have!
(This review was collected as part of a promotion.) This an amazing 5-1 leave in treatment ( Step 4), it works perfectly against breakage , frizz and it’s an ultimate must have when using hot tools and styling. Additionally it has UV filter so it’s great for sunny days. It ultimately repaired my daughter’s damaged hair with split ends alongside the other Wella repair products Shampoo (Step 1), Conditioner and Mask (Step 2). Please see attached photos before and after using the product(s). It has light texture, doesn’t weigh down the hair , absorbs fast and leave a great salon smell :) Hair are repaired , smooth and shiny after the usage. Highly recommend this product!
Originally posted on influenster.com
5
10 days ago
Fantastic product line
(This review was collected as part of a promotion.) I received this hair repair as part of a 5 step program to try out for my honest review. I feel like it's helping to restore my hair back to a stronger more nourished state when being used as part of the 5 products i received. The bottle has a nice design, and it smells great! Since starting this haircare routine, my hair is less dry and brittle. It has a non greasy feel, absorbs well, leaving my hair smooth and shiny! No discomfort when leaving it on for 3-5 minutes before blow drying, although, a lot of smoke burns off duringthe blow drying process. It set my detectors off. Thanks @Influenster and @wella
Originally posted on influenster.com
5
1 year ago
Instantly improves the appearance of damaged hair
[This review was collected as part of a promotion.] I have a really long colour treated hair, which always required some extra TLC to look healthy and lively. However, after last colouring of my whole length hair, it became extremely dry, damaged, fragile and prone to breakage, hard to detangle and brush. It just looked dead. But I wasn’t ready to cut 25cm of my hair. Since using Wella Professionals Care Ultimate Repair Miracle Hair Rescue Spray in combination with Wella Professionals Care Ultimate Repair Leave-In Cream, my hair was visually transformed. It became soft and ultra-silky on touch, and has amazing shine. This leave in spray almost instantly smoothen and visually improved the appearance of the damaged length. I am using it a few times a week, spraying it all over the towel-dried hair, and just comb through. Note that a little amount goes a really long way, so great value for money.
Originally posted on influenster.com