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Easy Return
You can return this item within 7 days.
Inspired by clinical honey bandages, Honey Treatment Day Cream concentrates the most powerful bee products chosen by Guerlain research to correct 4 visible marks of collagen loss linked to ageing. Day after day, wrinkles are reduced and skin’s firmness, smooth appearance and radiance are restored. Skin is repaired and looks visibly younger. It is manufactured using a formulation protocol¹ creating a shaping texture with a bandage effect. It seamlessly becomes one with skin, impregnating all the epidermal layers with repairing active ingredients. Honey Treatment Day Cream is refillable.
Formulated with 94% naturally-derived ingredients², Honey Treatment Day Cream is powered by advanced Dynamic BlackBee Repair technology, the unprecedented combination of 4 repairing honeys and an exclusive royal jelly. It is notably combined with polyfragmented hyaluronic acid and a pro-elasticity peptide extract to deliver the highest efficacy to the deep layers of the epidermis.
Apply in the morning to the face and neck after Advanced Youth Watery Oil. Follow the Guerlain spa facialists’ application technique.
1. TONE: With the edge of the index fingers, make rubbing movements downwards over the sides of the nose, along the nasolabial fold. Smooth from the fold towards the outside of the face to the ears, still using the edge of the index fingers.
2. LIFT: Slide the palms of your hands flat along each side of the jaw, starting from the bottom of the chin and moving towards the ears. Then make a deep smoothing stroke over the masseter muscles from the bottom of the cheeks moving up towards the temples. End with an external smoothing stroke over the crow’s feet area with the fingertips. This facialist movement resculpts the outline of the face, lifts the cheekbones and redefines the facial contours.
Next Day Delivery:
- Orders placed before cutoff times will be delivered the next business day.
- Normal Working Days: Orders before 4:00 PM.
- Ramadan Working Hours: Orders before 2:00 PM.
- Orders placed after cutoff will be processed the following day (may result in 48-hour delivery).
- Subject to stock availability and valid delivery addresses.
- Engraved or customized items may require an extra 24–48 hours.
Standard Delivery:
- Delivery timeframe: 1–3 business days (may vary by location).
- Delivery charges and estimated timeframes shown before order confirmation.
- Delays will be communicated and rescheduled where possible.
- Orders on weekends/public holidays processed next business day.
- Customized/engraved items may require additional processing time.
- If no one is available to receive delivery, you can schedule a new date or collect from courier.
Click & Collect:
Order online and pick up from selected store locations:
- Faces City Centre Almaza
- Faces Mohandesen
- Faces Mall of Egypt
- Faces D5
- In-Stock Items: Ready within 1 hour.
- Out-of-Stock Items:
- Weekdays: Next business day
- Weekends: Up to 2 business days
- Order Confirmation: You will receive a "Ready for Collection" email before visiting the store.
- Cash on Delivery (COD): 20 EGP service fee.
- Next Day Delivery:
- Orders above 10,000 EGP: Free
- Orders below 10,000 EGP: 70 EGP
- Standard Delivery:
- Orders above 4,000 EGP: Free
- Orders below 4,000 EGP: 50 EGP
- Delivery charges displayed at checkout before confirmation.
If your order does not arrive within the expected timeframe, please contact our Customer Service:
- Phone: 0020224800598 (Mon–Fri, 09:00 AM – 09:00 PM)
- Email: Support@Faces.com
If no one is available to receive the order, you can:
- Schedule a new delivery date, or
- Receive instructions to collect your order from the courier company.
Yes, you can ship your order to a different address than your billing address. During checkout, you will be able to enter and select both billing and shipping addresses.
- Customers may return purchased items within 14 days from the invoice date.
- Accessories, makeup, and personalized items are non-returnable/exchangeable.
- Engraved items cannot be returned.
- Items must be unused, unopened, in original packaging, with original price tags intact.
- The original purchase invoice must be presented.
- Refunds will be processed via the original payment method.
- Items purchased during promotions or online must be exchanged via the same channel.
- Customers may return/exchange products within 30 days if a clear manufacturing defect is detected.
- Original purchase invoice must be presented.
- Refunds will be processed via the original payment method.
- Original invoice must be retained; no duplicate will be issued.
- Acceptance of returns/exchanges is subject to inspection by the Faces team.
- Contact us via your account on the website → “Contact Us” section.
- Product value will be refunded (excluding shipping fees).
- If return is due to Faces’ error, return shipping costs will also be covered.
- Credit card / bank transfer refunds: within 30 days from receipt of returned product by Faces.
- Delivery fees are non-refundable for returned orders.
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