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Easy Return
You can return this item within 7 days.
CHI INFRA Silk Infusion is a reconstructing complex product enriched with silk, wheat, and soy proteins that will revitalize and help strengthen the hair. Its lightweight formula restores hair to its healthiest state by providing incredible softness, manageability, and shine without build-up like many other products. With this product, you will be able to manage, frizz, and static
CHI INFRA Silk Infusion: An Alcohol-Free, Leave-In Hair Treatment
If you are looking for a leave-in treatment that will leave your hair silky smooth, look no further than CHI INFRA Silk Infusion. This alcohol-free leave-in treatment is designed to repair dryness, add shine and protect your hair from environmental aggressors. It works to infuse moisturizing ingredients deep into each strand so that it can withstand any type of weather. This leave-in treatment helps hydrate and smooth out hair while maintaining a healthy scalp without the use of harmful chemicals! Since it’s alcohol-free, it will not create frizz or damage to your hair. This reconstructing treatment can be used on all hair types and can even moisturize your skin!
CHI’s Silk Reconstructing Complex
CHI INFRA Silk Infusion is an alcohol-free leave-in treatment that can be used on damp or dry hair. It helps to repair and strengthen the hair while protecting it from environmental damage and breakage, which is caused by brushing, blow-drying, straightening irons, and curling irons. Its unique formula contains a blend of silk amino acids, keratin, and wheat proteins that help provide incredible softness, manageability and shine without any build up. CHI INFRA Silk Infusion is free of alcohol, sulfates, parabens, and gluten so it’s great if you’re trying to be more conscious about what products you put in your hair or on your skin. Whether you’re straightening, curling, or blow drying your hair, CHI INFRA Silk Infusion will help protect against thermal damage while styling, frizz and flyaways.
Key Benefits:
- Adds moisture and shine
- Leave-in alcohol free reconstructing treatment
- Enriched with pure natural silk, wheat and soy proteins
- Protects your hair against thermal styling and the environment
- Suitable for all hair types
Apply a small amount into palm of hand and work evenly throughout the hair. Leave in and proceed with styling.
Innovative Haircare, Elevated Styling. A leading brand in the hair industry, CHI offers a range of cutting-edge products and tools, combining advanced technology with expert craftsmanship to deliver luxurious, salon-quality results for all hair types.
Next Day Delivery:
- Orders placed before cutoff times will be delivered the next business day.
- Normal Working Days: Orders before 4:00 PM.
- Ramadan Working Hours: Orders before 2:00 PM.
- Orders placed after cutoff will be processed the following day (may result in 48-hour delivery).
- Subject to stock availability and valid delivery addresses.
- Engraved or customized items may require an extra 24–48 hours.
Standard Delivery:
- Delivery timeframe: 1–3 business days (may vary by location).
- Delivery charges and estimated timeframes shown before order confirmation.
- Delays will be communicated and rescheduled where possible.
- Orders on weekends/public holidays processed next business day.
- Customized/engraved items may require additional processing time.
- If no one is available to receive delivery, you can schedule a new date or collect from courier.
Click & Collect:
Order online and pick up from selected store locations:
- Faces City Centre Almaza
- Faces Mohandesen
- Faces Mall of Egypt
- Faces D5
- In-Stock Items: Ready within 1 hour.
- Out-of-Stock Items:
- Weekdays: Next business day
- Weekends: Up to 2 business days
- Order Confirmation: You will receive a "Ready for Collection" email before visiting the store.
- Cash on Delivery (COD): 20 EGP service fee.
- Next Day Delivery:
- Orders above 10,000 EGP: Free
- Orders below 10,000 EGP: 70 EGP
- Standard Delivery:
- Orders above 4,000 EGP: Free
- Orders below 4,000 EGP: 50 EGP
- Delivery charges displayed at checkout before confirmation.
If your order does not arrive within the expected timeframe, please contact our Customer Service:
- Phone: 0020224800598 (Mon–Fri, 09:00 AM – 09:00 PM)
- Email: Support@Faces.com
If no one is available to receive the order, you can:
- Schedule a new delivery date, or
- Receive instructions to collect your order from the courier company.
Yes, you can ship your order to a different address than your billing address. During checkout, you will be able to enter and select both billing and shipping addresses.
- Customers may return purchased items within 14 days from the invoice date.
- Accessories, makeup, and personalized items are non-returnable/exchangeable.
- Engraved items cannot be returned.
- Items must be unused, unopened, in original packaging, with original price tags intact.
- The original purchase invoice must be presented.
- Refunds will be processed via the original payment method.
- Items purchased during promotions or online must be exchanged via the same channel.
- Customers may return/exchange products within 30 days if a clear manufacturing defect is detected.
- Original purchase invoice must be presented.
- Refunds will be processed via the original payment method.
- Original invoice must be retained; no duplicate will be issued.
- Acceptance of returns/exchanges is subject to inspection by the Faces team.
- Contact us via your account on the website → “Contact Us” section.
- Product value will be refunded (excluding shipping fees).
- If return is due to Faces’ error, return shipping costs will also be covered.
- Credit card / bank transfer refunds: within 30 days from receipt of returned product by Faces.
- Delivery fees are non-refundable for returned orders.
