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New Ultimune, our #1 anti-aging Serum gets even stronger with an innovative double anti-aging technology powered by 8 botanical ingredients. Experience a healthy and youthful-looking skin !
25 Years of Research
200 Beauty Awards*
1 sold every 7 seconds**
WHAT DOES IT DO ?
- Activates skin's inner defenses
- Stimulates skin's vital flow to lead your skin to its ideal condition.
- Hydrates and defends skin against the effect of stress, natural aging and pollution.
- Optimizes skin's resilience.
HOW DOES IT WORKS ?
Ultimune Serum works with a double anti-aging technology called ImuGenerationRED that works both on skin immunity and skin circulation :
- Boost the function of immunity cells for strong skin defence
- Boost skin circulation to maintain a healthy blood flow
On the other hand, the botanical ingredients have an effect on aging, aginast the effects of stress and of the pollution :
- The Rosella extract improves the function of immune cells.
- The Heart Leaf extract helps your skin to be more resilient.
- The Reishi mushroom and Iris extract optimizes the number of Langerhans cells that have an effect against stress.
- The Lotus and Ginko creates an ideal environment for your skin and protects it against the effects of pollution.
WHO IS IT FOR ?
Ultimune is a universal-use anti-aging serum that can be used from 30+ years old. It can be used for all skin types by women who desire a healthy vibrant skin, free from signs of aging and full of radiance.
WHAT WILL I SEE ?
• Immediately, skin looks smoother and feels deeply nourished.
• After 3 Days, skin looks visibly more radiant (1)
• After 1 month, skin is firmer (2) and look more resilient (3)
• After one bottle, wrinkles are visibly diminished (4), skin looks younger, as renewed (5)
(1) consumer test on 103 volunteers
(2) clinical test on 32 volunteers / (3) consumer test on 95 volunteers
(4) clinical test on 90 volunteers / (5) consumer test on 115 volunteers, after 8 weeks
*Number of awards as of December 2020 worldwide
**Jan-Dec 2020 sales
HOW TO USE IT ?
- Use mornings and evenings after cleanser and softener and before moisturizer.
- Dispense 2 pumps of serum into palms then smooth over the face.
APPLICATION METHOD
- Take the appropriate amount of serum on to the palm and using the middle and ring fingers, place it on the 4 areas : Cheeks, forehead, nose and chin.
- Apply from the center outwards on the cheeks, forehead and around the eyes.
- Glide down the nose and nose wings.
- Starting from the center of the chin circle around the mouth.
- Glide in a single circle along each side of the jawline from the center of the chin to underneath the ear and back.
Next Day Delivery:
- Orders placed before cutoff times will be delivered the next business day.
- Normal Working Days: Orders before 4:00 PM.
- Ramadan Working Hours: Orders before 2:00 PM.
- Orders placed after cutoff will be processed the following day (may result in 48-hour delivery).
- Subject to stock availability and valid delivery addresses.
- Engraved or customized items may require an extra 24–48 hours.
Standard Delivery:
- Delivery timeframe: 1–3 business days (may vary by location).
- Delivery charges and estimated timeframes shown before order confirmation.
- Delays will be communicated and rescheduled where possible.
- Orders on weekends/public holidays processed next business day.
- Customized/engraved items may require additional processing time.
- If no one is available to receive delivery, you can schedule a new date or collect from courier.
Click & Collect:
Order online and pick up from selected store locations:
- Faces City Centre Almaza
- Faces Mohandesen
- Faces Mall of Egypt
- Faces D5
- In-Stock Items: Ready within 1 hour.
- Out-of-Stock Items:
- Weekdays: Next business day
- Weekends: Up to 2 business days
- Order Confirmation: You will receive a "Ready for Collection" email before visiting the store.
- Cash on Delivery (COD): 20 EGP service fee.
- Next Day Delivery:
- Orders above 10,000 EGP: Free
- Orders below 10,000 EGP: 70 EGP
- Standard Delivery:
- Orders above 4,000 EGP: Free
- Orders below 4,000 EGP: 50 EGP
- Delivery charges displayed at checkout before confirmation.
If your order does not arrive within the expected timeframe, please contact our Customer Service:
- Phone: 0020224800598 (Mon–Fri, 09:00 AM – 09:00 PM)
- Email: Support@Faces.com
If no one is available to receive the order, you can:
- Schedule a new delivery date, or
- Receive instructions to collect your order from the courier company.
Yes, you can ship your order to a different address than your billing address. During checkout, you will be able to enter and select both billing and shipping addresses.
- Customers may return purchased items within 14 days from the invoice date.
- Accessories, makeup, and personalized items are non-returnable/exchangeable.
- Engraved items cannot be returned.
- Items must be unused, unopened, in original packaging, with original price tags intact.
- The original purchase invoice must be presented.
- Refunds will be processed via the original payment method.
- Items purchased during promotions or online must be exchanged via the same channel.
- Customers may return/exchange products within 30 days if a clear manufacturing defect is detected.
- Original purchase invoice must be presented.
- Refunds will be processed via the original payment method.
- Original invoice must be retained; no duplicate will be issued.
- Acceptance of returns/exchanges is subject to inspection by the Faces team.
- Contact us via your account on the website → “Contact Us” section.
- Product value will be refunded (excluding shipping fees).
- If return is due to Faces’ error, return shipping costs will also be covered.
- Credit card / bank transfer refunds: within 30 days from receipt of returned product by Faces.
- Delivery fees are non-refundable for returned orders.
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