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Easy Return
You can return this item within 7 days.
ABOUT THE SET
Fight the frizz and keep your hair looking beautiful and healthy during Ramadan with this set that includes a smoothing shampoo, conditioner, and frizz-reducing cream. Whether you're looking for haircare items that help you get rid of frizzy hair or a gift for your friends, this set is just the one for you!
THIS SET CONTAINS
- Discipline Sulfate-Free Smoothing Shampoo, 250ml
- Discipline Smoothing Conditioner, 200ml
- Disciplie Thermique Blow dry Cream, 150ml
KEY INGREDIENTS
- Morpho-Keratine technology to restore flexibility and discipline for perfect hair movement, taming frizz, and protecting against humidity.
- Surface Perfector for smooth, soft hair that's easy to detangle.
- High Precision Care Agent for restoration with a natural, weightless effect.
FREE OF
- Sulfates.
BENEFITS
- Shampoo:
- Smoothing sulfate-free shampoo gently cleanses hair while providing discipline and fluidity.
- Delivers optimal nourishment without weight to unruly, sensitized, or chemically-treated hair.
- Conditioner:
- Daily conditioner instantly transforms hair to be softer, smoother, and more fluid for fine to normal, unruly hair.
- Provides suppleness and shine with a lightweight finish.
- Blow Dry Cream:
- 85% Less breakage from blow-drying.
- Smooths frizz and flyaways with humidity protection.
- Restores inner flexibility.
- Excellent leave-in care.
- Heat protection up to 180°C.
- Step 1 Shampoo: Apply a quarter size amount of shampoo to wet hair and scalp. Massage head using palms of the hands. Emulsify and rinse thoroughly.
- Step 2 Conditioner: Apply conditioner to damp, cleansed hair on the mid-lengths and ends. Massage into the hair fiber. Leave in for 5 minutes then rinse thoroughly.
- Step 3 Cream: Apply a pea size amount of Keratin Thermique blowdry cream to towel-dried hair. Detangle with a comb, but do not rinse. Blowdry, then heat style as usual to achieve desired look.
Next Day Delivery:
- Orders placed before cutoff times will be delivered the next business day.
- Normal Working Days: Orders before 4:00 PM.
- Ramadan Working Hours: Orders before 2:00 PM.
- Orders placed after cutoff will be processed the following day (may result in 48-hour delivery).
- Subject to stock availability and valid delivery addresses.
- Engraved or customized items may require an extra 24–48 hours.
Standard Delivery:
- Delivery timeframe: 1–3 business days (may vary by location).
- Delivery charges and estimated timeframes shown before order confirmation.
- Delays will be communicated and rescheduled where possible.
- Orders on weekends/public holidays processed next business day.
- Customized/engraved items may require additional processing time.
- If no one is available to receive delivery, you can schedule a new date or collect from courier.
Click & Collect:
Order online and pick up from selected store locations:
- Faces City Centre Almaza
- Faces Mohandesen
- Faces Mall of Egypt
- Faces D5
- In-Stock Items: Ready within 1 hour.
- Out-of-Stock Items:
- Weekdays: Next business day
- Weekends: Up to 2 business days
- Order Confirmation: You will receive a "Ready for Collection" email before visiting the store.
- Cash on Delivery (COD): 20 EGP service fee.
- Next Day Delivery:
- Orders above 10,000 EGP: Free
- Orders below 10,000 EGP: 70 EGP
- Standard Delivery:
- Orders above 4,000 EGP: Free
- Orders below 4,000 EGP: 50 EGP
- Delivery charges displayed at checkout before confirmation.
If your order does not arrive within the expected timeframe, please contact our Customer Service:
- Phone: 0020224800598 (Mon–Fri, 09:00 AM – 09:00 PM)
- Email: Support@Faces.com
If no one is available to receive the order, you can:
- Schedule a new delivery date, or
- Receive instructions to collect your order from the courier company.
Yes, you can ship your order to a different address than your billing address. During checkout, you will be able to enter and select both billing and shipping addresses.
- Customers may return purchased items within 14 days from the invoice date.
- Accessories, makeup, and personalized items are non-returnable/exchangeable.
- Engraved items cannot be returned.
- Items must be unused, unopened, in original packaging, with original price tags intact.
- The original purchase invoice must be presented.
- Refunds will be processed via the original payment method.
- Items purchased during promotions or online must be exchanged via the same channel.
- Customers may return/exchange products within 30 days if a clear manufacturing defect is detected.
- Original purchase invoice must be presented.
- Refunds will be processed via the original payment method.
- Original invoice must be retained; no duplicate will be issued.
- Acceptance of returns/exchanges is subject to inspection by the Faces team.
- Contact us via your account on the website → “Contact Us” section.
- Product value will be refunded (excluding shipping fees).
- If return is due to Faces’ error, return shipping costs will also be covered.
- Credit card / bank transfer refunds: within 30 days from receipt of returned product by Faces.
- Delivery fees are non-refundable for returned orders.
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