Velvet Desert Oud Eau de Parfum Unisex Private Collection

PM_DOLCE_GABBANA_Velvet_Desert_Oud_edp
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You can return this item within 7 days.

Like a fragrant breeze blowing through the dunes of Middle Eastern deserts, Velvet Desert Oud floods the senses, permeating so quickly and so powerfully that the chase ultimately becomes an unconditional and comforting conquest. The fragrance opens on a heady wave of incense, almost as if to forewarn: incense is the quintessential perfume of Mediterranean and Middle Eastern lands, intoxicating, permeating and seducing, with no hesitations. A call to action heralding the rich smoky tones of the dark wood and mysterious deep ambery notes that follow. Perception dissolves in the final celebration of the soft musky notes, leaving the hot, heady aroma of a successful conquest lingering on the skin

Dolce & Gabbana is known for its fragrances, which are highly regarded in the luxury perfume market. The Italian brand offers a diverse range of scents for both men and women, capturing different moods and styles, from fresh and floral to warm and seductive.

Next Day Delivery:
  • Orders placed before cutoff times will be delivered the next business day.
  • Normal Working Days: Orders before 4:00 PM.
  • Ramadan Working Hours: Orders before 2:00 PM.
  • Orders placed after cutoff will be processed the following day (may result in 48-hour delivery).
  • Subject to stock availability and valid delivery addresses.
  • Engraved or customized items may require an extra 24–48 hours.
Standard Delivery:
  • Delivery timeframe: 1–3 business days (may vary by location).
  • Delivery charges and estimated timeframes shown before order confirmation.
  • Delays will be communicated and rescheduled where possible.
  • Orders on weekends/public holidays processed next business day.
  • Customized/engraved items may require additional processing time.
  • If no one is available to receive delivery, you can schedule a new date or collect from courier.
Click & Collect:

Order online and pick up from selected store locations:

  • Faces City Centre Almaza
  • Faces Mohandesen
  • Faces Mall of Egypt
  • Faces D5
  • In-Stock Items: Ready within 1 hour.
  • Out-of-Stock Items:
    • Weekdays: Next business day
    • Weekends: Up to 2 business days
  • Order Confirmation: You will receive a "Ready for Collection" email before visiting the store.
  • Cash on Delivery (COD): 20 EGP service fee.
  • Next Day Delivery:
    • Orders above 10,000 EGP: Free
    • Orders below 10,000 EGP: 70 EGP
  • Standard Delivery:
    • Orders above 4,000 EGP: Free
    • Orders below 4,000 EGP: 50 EGP
  • Delivery charges displayed at checkout before confirmation.

If your order does not arrive within the expected timeframe, please contact our Customer Service:

  • Phone: 0020224800598 (Mon–Fri, 09:00 AM – 09:00 PM)
  • Email: Support@Faces.com

If no one is available to receive the order, you can:

  • Schedule a new delivery date, or
  • Receive instructions to collect your order from the courier company.

Yes, you can ship your order to a different address than your billing address. During checkout, you will be able to enter and select both billing and shipping addresses.

  • Customers may return purchased items within 14 days from the invoice date.
  • Accessories, makeup, and personalized items are non-returnable/exchangeable.
  • Engraved items cannot be returned.
  • Items must be unused, unopened, in original packaging, with original price tags intact.
  • The original purchase invoice must be presented.
  • Refunds will be processed via the original payment method.
  • Items purchased during promotions or online must be exchanged via the same channel.
  • Customers may return/exchange products within 30 days if a clear manufacturing defect is detected.
  • Original purchase invoice must be presented.
  • Refunds will be processed via the original payment method.
  • Original invoice must be retained; no duplicate will be issued.
  • Acceptance of returns/exchanges is subject to inspection by the Faces team.
  • Contact us via your account on the website → “Contact Us” section.
  • Product value will be refunded (excluding shipping fees).
  • If return is due to Faces’ error, return shipping costs will also be covered.
  • Credit card / bank transfer refunds: within 30 days from receipt of returned product by Faces.
  • Delivery fees are non-refundable for returned orders.
Have a question?
CONTACT US
Our customer service team are more than happy to assist you!

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